Benchmark’s Web Portal provides clients information on the call level we are delivering to your brief. Nothing is generic, nothing is by default; every client has different requirements that change from month to month or by quarter or season. The flexibility of the Web Portal means we can change our reports for you as often as your business needs it.
So, in one month we may be capturing basic compliance and database information, supported by images from every call, the next month it may be a promotion or secondary site initiative.
Whatever you need to know, we capture it and give you comprehensive access via the web portal, which is supported by our administrative and account management team filling in the gaps, such as commercial information, store activity etc. Basically, whatever you want to know – we can get it for you.